Return and Refund Policy
Returns At Banks Tools, we aim to provide the highest quality products. If you’re not completely satisfied with your purchase, we offer a 30-day return policy. Products must be returned in their original condition, unused, and in the original packaging.
How to Return
- Contact us at contact@bankstoolsau.com within 30 days of receiving your order.
- Provide your order number and a brief reason for the return.
- We’ll guide you on how to return the item to our warehouse.
Refunds Once we receive the returned product, our team will inspect it. If the product is in original condition, we’ll process a refund to your original payment method. Refunds typically take 5–10 business days.
Exceptions
- Custom-made or clearance items may not be eligible for returns or refunds. Please check the product page for details.
- Shipping charges are non-refundable.